Frequently asked questions

No. We are an independent travel agency operated by AEROCLICK TRAVELS PRIVATE LIMITED. We do not operate flights and we are not affiliated with or endorsed by any airline.

Not yet. Our online booking flow is being prepared, and the fares shown on the site are samples. To book, send a request and an agent will confirm current fares with you.

Finds suitable options, reads the fare rules, gives you an itemised quote, books once you approve, and handles changes or cancellations on bookings made through us.

Our team works 24 hours a day, 7 days a week. You can use the contact page or request a callback.

The airline fare, taxes and charges, and our service fee, each shown on its own line, with the total in INR. You see this before you pay.

Our service fee is charged per passenger and is shown on its own line in your quote, before you pay. It is separate from the airline fare. See our Service Fee Policy.

Yes. Airline fares are not fixed until the ticket is issued. If the fare moves before ticketing, we come back to you with the new amount and wait for your approval.

Payment goes through a licensed third-party payment provider, and you enter card details on that provider's secure page, not on this website. We take payment only for the amount you have approved.

As the airline's fare difference, plus the airline's change penalty, plus our service fee. We send this as a quote and do nothing until you approve it.

It depends on the airline releasing the funds. We give you the expected timing when we file the request, and we keep you updated at each stage.

No. We can only manage bookings made through Aeroclick Travels. Please contact the airline you booked with.

We cannot override airline rules. Some taxes may still be refundable, and if the airline itself cancelled the flight, other options may apply. We check and tell you honestly.

Travellers are responsible for their travel documents. We point out where a route may need a visa or transit visa, but always confirm with official government sources.

It is set by the airline and your fare type, and shown in your itinerary. See our Baggage Information page for what to check.