Name correction assistance

Name correction

A ticket name must match the traveller's ID. If there is an error on a booking made through Aeroclick Travels, we help fix it where the airline allows.

For bookings made through Aeroclick Travels. Airline rules and fees apply, and nothing is changed until you approve a written quote.

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A name mismatch can stop you boarding, so it is worth fixing early. Airlines usually allow small corrections: a misspelt letter, a swapped first and last name, or a missing middle name. Transferring a ticket to a different person is generally not allowed.

We check what the airline permits for your ticket and whether it charges for the correction. In some cases the airline requires the ticket to be reissued, which can bring a fare difference. You see the full cost before we act.

To avoid errors, we ask you to confirm every name against the traveller's passport or government ID before a booking is made.

How it works

  1. Send the correct name

    Share the booking reference and a copy or photo of the ID page with the correct spelling.

  2. Policy check

    An agent checks whether the airline allows the correction and what it involves.

  3. Quote and approval

    Any airline charge and our service fee, itemised, before we proceed.

  4. Corrected ticket sent

    Once the airline updates the record, you receive the corrected ticket details.

Questions about this service

My surname and first name are the wrong way round. Is that fixable?

Usually, yes. This is one of the most common corrections, and many airlines handle it without reissuing the ticket. We confirm for your airline.

Can I give my ticket to a friend?

Generally no. Most airline tickets are non-transferable. A change of traveller is normally treated as a cancellation and a new booking.

Is there a charge for a name correction?

It depends on the airline and the fare. Some correct minor errors free of charge; others charge a fee or require a reissue. Our quote shows both the airline charge and our service fee.

Ready to plan a flight?

Send your route and dates. An agent will come back with options and a full cost breakdown, and nothing is booked until you say so.