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When we take payment
Payment is requested only after you approve a written quote. We do not charge for a request or a quote. If the fare changes before ticketing, we ask for fresh approval before taking any different amount.
Accepted methods
Payments are processed by a licensed third-party payment provider, and card details are entered on that provider's secure page, not on this website. The payment options open to you are shown when you pay. Amounts are charged in INR.
Security
Card payments are handled by our payment provider on its secure pages. We do not see or store full card numbers. Our agents will never ask you to share a card number, CVV, OTP or password by phone, email or chat. If anyone claiming to be from Aeroclick Travels asks for these, do not share them and contact us at contact@aeroclicktravels.online.
Payment links
If we send you a payment link, it will come from our official email address and match the amount in your approved quote. Check both before paying, and if anything looks wrong, contact us at contact@aeroclicktravels.online before you pay.
Failed or duplicate payments
If a payment fails but money leaves your account, or you are charged twice, tell us with the transaction details. We will check with the payment provider and arrange a reversal of any amount we did not receive or did not need.
Invoices
We issue an invoice for each payment, showing the airline fare and taxes separately from our service fee, along with any tax charged on that fee.
Refunds
Refunds go back to the original payment method, as described in our Refund and Cancellation Policy.
Who we are
- AEROCLICK TRAVELS PRIVATE LIMITED
C-142, Nehru Colony
Dehradun, Uttarakhand 248001
India - contact@aeroclicktravels.online
- +1 (818) 666-1777
- 24 hours a day, 7 days a week